The arrival of Covid-19 transformed far more than our workplaces in 2020 and is thought to have brought forward remote working by 10 years - all in a matter of a few weeks. As the year went on, we waited for the ‘new normal’ to arrive - and we’re arguably still waiting. In the process, much changed about the way we now work. What started in 2020 was barely the tip of the iceberg.
