Small talk, in particular, is littered with land mines when it comes to putting your foot in it...

When the internet was born people were excited about it’s potential for sharing information easily, we were all going to be better informed and increase our knowledge. What was not predicted was the extent of misinformation, lies and errors there are on the web...

When someone tells you about their problem or dilemma, it can be hard to resist the urge to jump in with suggestions and solutions. Human beings love solving other people’s problems, even though we are often less good at solving our own. It makes us feel wanted, needed, valuable and sometimes even a bit powerful.

Do you find it hard to say no? The problem many people have with saying no is that they don’t want to offend or upset people, or they are afraid it will damage the relationship in some way. Here are some top tips for saying no and being polite from Time Mastery; Banish Time Management Forever...

Do you find it hard to say no? The problem many people have with saying no is that they don’t want to offend or upset people, or they are afraid it will damage the relationship in some way. Neuro Linguistic Programming (NLP) explores how to use language in a way that sets clear boundaries and respects other people. Here are some top tips for saying no and staying friends:

For many organisations, change is neither desirable nor simple. How can you help your people feel in control during times of transition? How can you minimise the ‘loss’ which often comes with change? What can you do to reduce conflict and build healthy teams, even when the rate of change keeps increasing? What behaviours help people thrive during change? Use these top tips from the experts:

Do you find it hard to say no? The problem many people have with saying no is that they don’t want to offend or upset people, or they are afraid it will damage the relationship in some way. Neuro Linguistic Programming (NLP) explores how to use language in a way that sets clear boundaries and respects other people. Here are some top tips for saying no and staying friends:

The words we use matter. When we speak or hear a word we make pictures and sounds in our minds, and that impacts how we feel and behave. So it’s important to be clear about what we are saying, to ourselves and others. In this series, John will explore the meaning and impact of common words we use and ask the question ‘Do we know what we’re saying?’