People projects

An outside perspective on organisational issues - with the support to affect change
Organisations are often complex places. The challenges they create can be a drain on resources and divert energy from the objectives that matter. To get beneath the surface of what’s really going on, you sometimes need the clarity of an external view.
That’s where we can help. As organisational psychologists we are well placed to spot the cause of problems, unravel the issues and identify the solutions. We offer an independent opinion, bringing expertise to your projects and reassuring support to your HR and people teams.
We’ve helped with organisational design, change and performance management as well as research into employee and leadership issues. Our impartiality helps build trust and leads to meaningful employee feedback.
We are here to help organisations achieve great things and give leaders the time to lead. So if there’s an issue that’s holding you back – or you just want a steer on an important project, please get in touch.
Consultancy programmes
Based on our expertise in working with small to medium sized companies of between 60 and 2000 people, our creativity and experience leverages the best results in partnership with your people to create transformative and easily sustainable improvements.
Here are some of our most popular Consultancy programmes and the content we cover:

Transforming your feedback culture: The empowering feedback programme
Is your organisation experiencing these challenges?
- Feedback conversations are often avoided, awkward, or lead to defensiveness and conflict.
- Employees dread performance reviews and feel disengaged from development processes.
- Valuable insights are lost because people are afraid to give honest feedback, or unable to receive it constructively.
- Low employee engagement stemming from a perceived lack of meaningful feedback or growth opportunities.
What we offer:
This bespoke consultancy programme is designed to fundamentally shift your organisation’s approach to feedback, transforming it from a source of dread into a powerful engine for growth and empowerment. Based on the extensive, recent research by Becky Westwood, author of the Short Business Book of the Year 2025, “Can I Offer You Something?”, we provide a human-centred framework that fosters psychological safety, curiosity, and genuine development.
We go beyond generic training, working closely with your leadership team and employees to diagnose existing feedback issues and implement tailored strategies that are proven to work.
We provide the expertise to transform your workplace into an environment where feedback is genuinely seen as a powerful tool for collective and individual success. We don’t just train; we help you embed a new way of working.
How it works:
Our “Empowering feedback programme” is a highly collaborative journey and strategic partnership designed for deep, lasting change that typically involves:
- Diagnostic phase: We conduct an in-depth analysis of your current organisational culture, communication patterns, and existing feedback mechanisms through surveys, focus groups, and leadership interviews. This helps us understand the specific challenges and aspirations relevant to Becky’s research.
- Strategic blueprint development: Based on our findings and guided by the principles from “Can I Offer You Something?” and your organisational goals, we co-create a detailed strategy. This blueprint will outline:
- Specific cultural shifts required for empowering feedback.
- Proposed changes to existing feedback structures (e.g., performance reviews, 1-to-1s).
- A phased implementation plan for training and cultural integration.
- Leadership alignment & advocacy: We work directly with your senior leadership to ensure full buy-in and equip them to champion the new feedback culture, modelling the behaviours derived from Becky’s research findings.
- Organisation-wide engagement & training: We roll out tailored workshops across all levels of your organisation, providing practical tools and techniques for giving, receiving, and seeking feedback effectively, always emphasising the human-centred approach validated by recent research.
- Sustained integration & measurement: We support the integration of new feedback practices into daily operations, provide tools for ongoing reinforcement, and establish metrics to track the positive impact on engagement, performance, and overall culture.

Transform your culture through the power of feedback.
Contact Monkey Puzzle Training & Consultancy to begin your journey with strategies based on cutting-edge research.
Redesign your performance management system
Performance management is often seen as a process when it should be dynamically energising for leaders and their teams, facilitating growth and development and improving organisational output at the same time.
It’s critical for an individual’s career development and, as it informs compensation and promotion decisions, is a key tool in achieving diversity, equity and inclusion in an organisation.
Given the obvious potential of such a system, it’s a shame that for many organisations it becomes a laborious process of form filling and scoring which leads to a formulaic and uninspiring one to one discussion.
Yet it doesn’t have to be this way.
Our approach
In our many years of working with organisations, we have learnt that a truly empowering performance management system is one that is designed from the bottom up and tailored to the organisation’s specific requirements. However, all too often, organisations create something bland, rather than something which is transformative and saves everyone precious time, enabling them to invest their energy and resources into doing the great work you hired them to do.
Creating this kind of system is actually easier and probably less expensive than you think. It can be delivered online or face to face and consists of a combination of group sessions and one to one coaching.
Create an employee wellbeing strategy
Employee wellbeing is now a hot organisational topic. The global pandemic has shone a light on an issue which has been festering in the shadows for decades. Now is the time to take the wellbeing of your employees very seriously indeed.
In our experience, most organisations do care about this topic but it feels so unwieldy and unending that it can be hard to know what to do for the best.
The result is often a fairly uninspiring collection of EAP schemes and topical initiatives which, research shows, have limited impact in creating an environment where employees can thrive.
However, integrating employee wellbeing into your organisation is not as hard as you might think.
With our research capabilities and psychological and mental health backgrounds, we can quickly assimilate complex information to provide you with a strategy that is straightforward to implement, bringing maximum benefits for your employees and the organisation.
Don’t need us for a whole project?
We can fit right into an existing project if you have need for our specific expertise, including:
- Conducting and compiling analysis from focus groups
- Facilitating groups that require external facilitation on sensitive topics such as bullying, leadership practices, diversity & inclusion and mental health
- Conducting a thematic or interpretive analysis of comments from employee surveys
- Conducting final round senior level interviews to ensure leadership fit, psychological typing and provide recommendations for onboarding

Want to find out more?
If you would like us to put together a consultancy proposal for your organisation, please get in touch.
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