Blog tag: communication

For years, organisations rewarded leaders for intelligence. The ability to think strategically, solve problems quickly, master complexity and build expertise. In many workplaces, success came from being the smartest person in the room. And for a long time, that worked. Leaders were often promoted solely because of specialist knowledge and…

A common challenge leaders experience is having an ambitious team who focus on promotion at every opportunity. For many leaders in this situation, 1:1s can become daunting as the discussion consistently returns to the topic of promotion. It can be tricky to balance the individual’s ambition with the needs of the team…

As organisations return to work and take stock of the past few weeks, the conversation is shifting from ‘how to work at home during lockdown’ to ‘what remote working will mean to the future remote based organisation’. It’s a far reaching strategic issue. The fact that more and more large…

The government has issued a ‘conditional plan’ to ease the lockdown which contains some guidance on returning people to work. People who cannot work from home should return to the workplace from Wednesday but avoid public transport. More detail is to be added but the call to return to work,…

It’s been just 6 weeks since most organisations introduced mandatory working from home. It needed to happen almost overnight and, in most instances, it did. At the time we predicted that it would test organisations and their people like never before, which would require leaders to lead like they’ve never…

What a difference a week makes. Most of us are now working remotely and the country is in virtual lockdown – evidence of just how quickly the Coronavirus is affecting every aspect of our daily lives. If we are feeling unsure about how to respond – that’s because this is…

Doing a group communication is one of the most agonised over events in organisational life. The number of meetings about meetings, reviews and circulations of scripts and announcements can be staggering and often result in something that’s so bland and watered down that the message is lost, confusing or ineffective.…

Does this sound familiar? There’s a briefing going on, it’s an important project and you’d really like to ask a question. Except that you don’t. If only you had, a little clarity would have made your contribution so much more effective from the outset. A lot of time, energy and…

Last month we looked at how to integrate your values into your organisation – and we emphasised the importance of getting your leaders on-board to ‘walk the talk’. But what happens when they don’t – or even do the very opposite – what can you do? This is one of the most…

Anyone who’s worked on an organisational values exercise knows how painful the process can be. You start out wanting to build something inspirational that truly reflects all that is great about your organisation; instead, you end up in endless wrangles over the right kind of words and ‘what’s the point…