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confrontation

  • altercation

    Have you ever wondered how to end ‘blame game’ behaviour at work? Here are the top tips from the experts:

    Eleanor Shakiba; author of Difficult People Made Easy

    When blame game tactics are at play, you’re likely to find lots of ‘us and them’ style stories being told. Employees who tell these stories usually cast themselves as victims and maintain that their ‘difficult co-workers’ are persecutors. If managers or team leaders step into rescuer roles, the blame game will continue. So it’s important that managers and supervisors remain neutral and objective. One way to do this is by reframing the issue:

  • red stop button

    We all know people who wind us up, make us feel small, angry or useless, even over small things. The impact can be a minor niggle, ruin our day or ruin a relationship! It might feel like these reactions are out of your control but the good news is there are ways to minimise the impact and deal with differently. Here are our top tips:

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