The art of reframing is a management, leadership and coaching toolkit staple, but how effective is it? Reframing is the ability to show someone an alternative more useful perspective or ‘frame’ on a problem situation. It should be useful for that person, not just make you or them feel better...

Coaching is such a broadly used term it’s hard for people selecting coaching or experiencing coaching to know what to look for - or for some to understand why they are receiving it. Indeed, when we are training coaches, they often report experiencing mixed reactions from the people they are commissioned to work with. Some feel pleased about being coached, others less so.