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support

  • Unhappy face drawn on paper

    When someone is struggling, it is natural to feel for them if you are a caring, kind person. There is an important difference in how you deal with this feeling. Sympathy is the ability to feel concern for someone else but not the ability to step into their shoes and experience it from their perspective...

  • Head with cogs for a brain

    Critical thinking is the ability to think in a rigorous and disciplined way to make better judgements, decisions and create well thought through outcomes. In a world where people increasingly feel at the mercy of their feelings and emotions or worn down by other people forcing their opinions...

  • Man in santa hat stressed

    Here’s Part 2, tips for the big day itself. 

    If you’re still planning and organising you can read Part 1 here...

  • man unsure about his abilities

    Imposter Syndrome describes high achieving people who are marked by their inability to internalise their accomplishments and a fear of being exposed as a fraud. They will dismiss their achievements as luck, timing or attribute them to other people. A recent study found that 70% of people experience Imposter Syndrome, which actually makes it a normal human condition. If this is you or someone in your team here are some ways to help people overcome this?

  • employees discuss strategy

    Is is that time of year again? Time to organise the team away day or strategy day. To be successful Strategy Days need to generate ideas, be done in an environment that stimulates freedom of thought and involve the right people. Without a clear plan and enough structure you cannot have a successful strategy day.

  • altercation

    Have you ever wondered how to end ‘blame game’ behaviour at work? Here are the top tips from the experts:

    Eleanor Shakiba; author of Difficult People Made Easy

    When blame game tactics are at play, you’re likely to find lots of ‘us and them’ style stories being told. Employees who tell these stories usually cast themselves as victims and maintain that their ‘difficult co-workers’ are persecutors. If managers or team leaders step into rescuer roles, the blame game will continue. So it’s important that managers and supervisors remain neutral and objective. One way to do this is by reframing the issue:

  • help scored in the sand

    People often tell us they find asking other people for their time, help and support difficult. It can feel like grovelling, being demanding or disrespectful depending on how you think. This can often make requests appear clumsy and awkward. Being able to ask for help well builds relationships and is a key factor in managing your time well, as you can’t do everything yourself. Here are our top tips straight from our forthcoming book: 

  • Returning to work after the Pandemic

    The government has issued a ‘conditional plan’ to ease the lockdown which contains some guidance on returning people to work. People who cannot work from home should return to the workplace from Wednesday but avoid public transport. More detail is to be added but the call to return to work, for some sectors at least, has raised safety concerns.

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