Blog tag: understanding

Getting together with the family at Christmas should be full and fun and joy. In reality though the fun and joy rarely happens as spontaneously as it does on those Christmas TV ads. The secret to a successful Christmas with the family to think ahead and be prepared by considering…

‘Difficult people’ come in all shapes and sizes. Their behaviours range from tears to gossip to outright temper tantrums. Sometimes those behaviours are short-lived. In these cases, challenging behaviour is probably sparked by a temporary stressor such as illness or work overload and can become exacerbated over the festive season.…

Tis the season to be merry – and also stressed if you are organising Christmas this year. At such a special time, you want to get it right, but many people race up to the big day and are then too exhausted or stress to enjoy it. There’s a reason…

We all know people who wind us up, make us feel small, angry or useless, even over small things. The impact can be a minor niggle, ruin our day or ruin a relationship! It might feel like these reactions are out of your control but the good news is there…

When people come on our certification courses in Neuro Linguistic Programming (NLP) they are always blown away by the power of the interventions to change behaviours, how we feel and how we behave. It’s easy to love the big powerful stuff, but the small changes we make in our thinking…

Have you ever wondered how to end ‘blame game’ behaviour at work? Here are the top tips from the experts: Eleanor Shakiba; author of Difficult People Made Easy When blame game tactics are at play, you’re likely to find lots of ‘us and them’ style stories being told. Employees who…

It’s a frustrating situation. You’re sharing advice or giving instructions and the other person just isn’t listening. Why does this happen? How can you engage others, so they really want to listen? Here are the top tips from our panel: Avoid Lecturing says Eleanor Shakiba If you sound like a ‘lecturing parent’…

Do you find it hard to say no? The problem many people have with saying no is that they don’t want to offend or upset people, or they are afraid it will damage the relationship in some way. Neuro Linguistic Programming (NLP) explores how to use language in a way…

Do you ever feel like you have to over justify yourself or defend yourself against petty gripes and accusations? Some people can be naturally over critical. This creates an atmosphere of constant defensiveness which can destroy relationships, not to mention your self confidence if you have someone close or work…

People often tell us they find asking other people for their time, help and support difficult. It can feel like grovelling, being demanding or disrespectful depending on how you think. This can often make requests appear clumsy and awkward. Being able to ask for help well builds relationships and is…