Blog tag: communication

The four stages of team development by Bruce Tuckman is a core management model most leaders are familiar with. Teams start by ‘Forming’ and then go through a series of stages that eventually see them arrive at ‘Performing’ – with the advantages of being self-motivated, autonomous and competent. It’s always…

Leaders and managers often ask us to run training or coaching programmes to help them deal with difficult behaviour – it’s the most common request for training we get. It’s not surprising, difficult behaviour in the workplace is time consuming and frustrating. Even the most cohesive team may experience it.…

When you’ve worked hard for your professional qualifications, you’d like to think they provide you with guaranteed future career success. They are the foundation, but not the whole picture… Studies have shown that employers look for far more than just a good degree in a relevant subject when they employ…

It’s risky; speaking up. Many people miss the opportunity for fear of getting it wrong only to regret later not having said anything. Even though speaking up is often spontaneous, a reaction to something unexpected, it doesn’t mean you can’t prepare… The content of what you say will be ‘spur…

No-one enjoys being criticised or from negative and hurtful comments (or the fear of them) often prevent you from doing things you really want to. You might ask yourself ‘What if people don’t like my idea?’ or ‘What if I fail and everyone sees?’… The thing about achieving anything much worthwhile in life…

You are training people, all the time, on how to treat you. Your behaviour constantly gives other people messages, some subtle and some less so, about how to behave towards you and how to communicate with you… Whether or not you respect your own time and how you behave around…

People often tell us they find asking other people for their time, help and support difficult. This is particularly tough when asking a loved one to help out, it can feel like grovelling, being demanding or disrespectful depending on how you think. This make requests appear clumsy, awkward and sometimes…

Remember that when you are communicating to other people about your time you are basically training them in how to treat you. We all have natural habits in how we respond to requests for our time. Let’s look at ways in which you can increase your choices of response to…

Getting together with the family at Christmas should be full and fun and joy. In reality though the fun and joy rarely happens as spontaneously as it does on those Christmas TV ads. The secret to a successful Christmas with the family to think ahead and be prepared by considering…

Tis the season to be merry – and also stressed if you are organising Christmas this year. At such a special time, you want to get it right, but many people race up to the big day and are then too exhausted or stress to enjoy it. There’s a reason…