The ability to elegantly handle objections is a key success strategy in the workplace. It is not easy to do though as the objections are often about things we care about - either at work or personally. Because we care about them (probably more than the other person) we are more likely to respond with our emotions rather than logic. Here are some ways to handle objections without arguing or getting defensive - and more likely to get you a good outcome.

Everyone does some time wasting behaviour but when does it seriously get in the way of good outcomes and productivity? Time wasting behaviour is habitual and is often done because ‘it’s the way we’ve always done it’ or ‘it gets the job done’. Could it be done better and quicker though?...

Stressful life events don’t have to be work-related to impact on performance or the workplace. It’s human nature to be affected by the challenging events that life can bring our way. Unfortunately, taking them into work is often unavoidable.