Blog Tags

understanding

  • Shure Bata 58 Microphone

    It’s risky; speaking up. Many people miss the opportunity for fear of getting it wrong only to regret later not having said anything. Even though speaking up is often spontaneous, a reaction to something unexpected, it doesn’t mean you can’t prepare...

  • Friend unintentionally offends

    Small talk, in particular, is littered with land mines when it comes to putting your foot in it...

  • Unhappy face drawn on paper

    When someone is struggling, it is natural to feel for them if you are a caring, kind person. There is an important difference in how you deal with this feeling. Sympathy is the ability to feel concern for someone else but not the ability to step into their shoes and experience it from their perspective...

  • Woman shouting at social media comments

    When the internet was born people were excited about it’s potential for sharing information easily, we were all going to be better informed and increase our knowledge. What was not predicted was the extent of misinformation, lies and errors there are on the web...

  • Head with cogs for a brain

    Critical thinking is the ability to think in a rigorous and disciplined way to make better judgements, decisions and create well thought through outcomes. In a world where people increasingly feel at the mercy of their feelings and emotions or worn down by other people forcing their opinions...

  • Man holding out an advice ticket

    When someone tells you about their problem or dilemma, it can be hard to resist the urge to jump in with suggestions and solutions. Human beings love solving other people’s problems, even though we are often less good at solving our own. It makes us feel wanted, needed, valuable and sometimes even a bit powerful.

  • Man in santa hat stressed

    Here’s Part 2, tips for the big day itself. 

    If you’re still planning and organising you can read Part 1 here...

  • Child in santa hat frowning

    Tis the season to be merry - and also stressed if you are organising Christmas this year. At such a special time, you want to get it right, but many people race up to the big day and are then too exhausted or stress to enjoy it. There’s a reason why Christmas Eve is a peak day for people getting colds. Here are our top tips for making Christmas a breeze...

  • Unhappy at work

    Everyone does some time wasting behaviour but when does it seriously get in the way of good outcomes and productivity? Time wasting behaviour is habitual and is often done because ‘it’s the way we’ve always done it’ or ‘it gets the job done’. Could it be done better and quicker though?...

  • deep thought

     The words we use matter. When we speak or hear a word we make pictures and sounds in our minds, and that impacts how we feel and behave. So it’s important to be clear about what we are saying, to ourselves and others. In this series, John will explore the meaning and impact of common words we use and ask the question ‘Do we know what we’re saying?’

  • christmas stress

    Getting together with the family at Christmas should be full and fun and joy. In reality though the fun and joy rarely happens as spontaneously as it does on those Christmas TV ads. The secret to a successful Christmas with the family to think ahead and be prepared by considering who you’ve got coming with these three steps:

  • help scored in the sand

    People often tell us they find asking other people for their time, help and support difficult. It can feel like grovelling, being demanding or disrespectful depending on how you think. This can often make requests appear clumsy and awkward. Being able to ask for help well builds relationships and is a key factor in managing your time well, as you can’t do everything yourself. Here are our top tips straight from our forthcoming book: 

  • group dealing with criticism

    Do you ever feel like you have to over justify yourself or defend yourself against petty gripes and accusations? Some people can be naturally over critical. This creates an atmosphere of constant defensiveness which can destroy relationships, not to mention your self confidence if you have someone close or work with someone who is like this. Get yourself out of the corner you feel backed into and avoid getting drawn into the negativity with our top tips:

  • woman ignoring other opinions

    It’s a frustrating situation. You’re sharing advice or giving instructions and the other person just isn’t listening. Why does this happen? How can you engage others, so they really want to listen? Here are the top tips from our panel:

  • relaxed woman looking reflective

    When people come on our certification courses in Neuro Linguistic Programming (NLP) they are always blown away by the power of the interventions to change behaviours, how we feel and how we behave. It’s easy to love the big powerful stuff, but the small changes we make in our thinking are often the thing that ensures long term success because they create good habits which serve you for life. Here are our top tips to try:

  • red stop button

    We all know people who wind us up, make us feel small, angry or useless, even over small things. The impact can be a minor niggle, ruin our day or ruin a relationship! It might feel like these reactions are out of your control but the good news is there are ways to minimise the impact and deal with differently. Here are our top tips:

  • christmas hat

    Tis the season to be merry - and also stressed if you are organising Christmas this year. At such a special time, you want to get it right, but many people race up to the big day and are then too exhausted or stress to enjoy it. There’s a reason why Christmas Eve is a peak day for people getting colds. Here are our top tips for making Christmas a breeze:

  • argument

    Have you ever wondered how to end ‘blame game’ behaviour at work? Here are the top tips from the experts:

    Eleanor Shakiba; author of Difficult People Made Easy

  • woman saying no to a friend

    Do you find it hard to say no? The problem many people have with saying no is that they don’t want to offend or upset people, or they are afraid it will damage the relationship in some way. Neuro Linguistic Programming (NLP) explores how to use language in a way that sets clear boundaries and respects other people. Here are some top tips for saying no and staying friends:

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