Blog tag: understanding

Advice for leaders – ensuring a successful return to work
It’s been just 6 weeks since most organisations introduced mandatory working from home. It needed to happen almost overnight and, in most instances, it did. At the time we predicted that it would test organisations and their people like never before, which would require leaders to lead like they’ve never…

Speak up and say the right things
It’s risky; speaking up. Many people miss the opportunity for fear of getting it wrong only to regret later not having said anything. Even though speaking up is often spontaneous, a reaction to something unexpected, it doesn’t mean you can’t prepare… The content of what you say will be ‘spur…

3 things people say that are unintentionally unkind (and what to say instead)
Small talk, in particular, is littered with land mines when it comes to putting your foot in it… If you do a lot of networking or meeting new people you will have been asked a whole host of inappropriate questions, squirmed at bad jokes and despaired at lengthy conversations about…

Stop it with the sympathy – there’s a better way to support people
When someone is struggling, it is natural to feel for them if you are a caring, kind person. There is an important difference in how you deal with this feeling. Sympathy is the ability to feel concern for someone else but not the ability to step into their shoes and…

Fed up with fake news? The truth is out there…
When the internet was born people were excited about it’s potential for sharing information easily, we were all going to be better informed and increase our knowledge. What was not predicted was the extent of misinformation, lies and errors there are on the web… It’s understandable because human beings tend…

Improve your critical thinking by using these 3 simple strategies
Critical thinking is the ability to think in a rigorous and disciplined way to make better judgements, decisions and create well thought through outcomes. In a world where people increasingly feel at the mercy of their feelings and emotions or worn down by other people forcing their opinions… …Developing critical…

Before you give out advice do these 3 things
When someone tells you about their problem or dilemma, it can be hard to resist the urge to jump in with suggestions and solutions. Human beings love solving other people’s problems, even though we are often less good at solving our own. It makes us feel wanted, needed, valuable and…

10 Steps to a Stress Free Christmas – Part 2
Here’s Part 2, tips for the big day itself. If you’re still planning and organising you can read Part 1 here… 1. Give people roles. This is linked to 5, consider who you’ll have around and can you give them jobs or responsibilities that will help you and fulfil their wish to…

10 Steps to a Stress Free Christmas – Part 1
Tis the season to be merry – and also stressed if you are organising Christmas this year. At such a special time, you want to get it right, but many people race up to the big day and are then too exhausted or stress to enjoy it. There’s a reason…

Do you need to upgrade your negotiation skills?
Negotiating is something we do on a daily basis – even if it’s who is stacking the dishwasher. It is a skill a lot of people find difficult and often intimidating though, particularly in the workplace where the stakes can be high. Improve your negotiating skills with these easy to…