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Have you ever wondered how to end ‘blame game’ behaviour at work? Here are the top tips from the experts: Eleanor Shakiba; author of Difficult People Made Easy When blame game tactics are at play, you’re likely to find lots of ‘us and them’ style stories being told. Employees who…

“Busy” has become a word so packed with meaning in social circumstances, it has become has common a response as ‘fine’ to the question ‘How are you?’. Habitual it might be but are you telling people what you really want to when you use this in conversation? Busy can be…

It’s a frustrating situation. You’re sharing advice or giving instructions and the other person just isn’t listening. Why does this happen? How can you engage others, so they really want to listen? Here are the top tips from our panel: Avoid Lecturing says Eleanor Shakiba If you sound like a ‘lecturing parent’…

Your brain can only focus on one thing at a time. What is called multi-tasking is actually your brain flicking from one thing to another so that each task gets a bit of your attention and the processing power of your brain. You will divide your focus over a number…

Do you find it hard to say no? The problem many people have with saying no is that they don’t want to offend or upset people, or they are afraid it will damage the relationship in some way. Neuro Linguistic Programming (NLP) explores how to use language in a way…

Do you ever feel like you have to over justify yourself or defend yourself against petty gripes and accusations? Some people can be naturally over critical. This creates an atmosphere of constant defensiveness which can destroy relationships, not to mention your self confidence if you have someone close or work…

People often tell us they find asking other people for their time, help and support difficult. It can feel like grovelling, being demanding or disrespectful depending on how you think. This can often make requests appear clumsy and awkward. Being able to ask for help well builds relationships and is…

The holidays are coming. A lot of travelling, particularly on flights is often seen a ‘dead’ time to pass and endure on your way to that well deserved R&R in the sun, instead why not use it to improve your mind and even your life… 1. Work on your goals…

When we hear the word Psychopath we commonly think of mass murderers and other criminal elements. Did you know that people with psychopathic tendencies make up 1 to 2 percent of the population? We encounter them frequently in our lives and they are particularly well designed for high power corporate…

You’ve been told you need to think more ‘strategically’. But what does this really mean and can you do it? A strategy is simply a series of tasks, outputs or actions in the service of achieving a particular outcome. Not hard right? So how come so many of us struggle…